Terms Of Service

Limitation Of Liability

Under no circumstances shall Crimson Interactive Inc. (USA) (hereinafter Enago) be liable for any losses or damages whatsoever, whether in contract or otherwise, from the use of or reliance on, the materials on the website. Enago shall not be liable for any loss howsoever arising or any indirect, special, incidental, or consequential damages, even if advised of the possibility of such damages.

Enago includes all its divisions, subsidiaries, successors, parent companies and their employees, partners, principals, agents, and representatives as well as any third-party providers or sources of material. While Enago takes all necessary precautions to safeguard all submitted documents, it shall not be held liable for the loss of documents due to power failure, hardware/software failure, computer viruses, natural disasters, or any other unforeseen matters and factors beyond our control. You will be responsible for creating back-up and archival copies of your documents. In no event will Enago be responsible to you or any other person for any loss, corruption, or alteration of documents.

Enago is only responsible for editing manuscripts as per our service definitions. All views and thoughts expressed in the manuscripts are solely of the writer and members using the service.

Governing Law

These terms and conditions are governed by and to be construed in accordance with the Indian law. Any disputes shall be subject to the exclusive jurisdiction of Mumbai courts.

Refund and Cancellation Policy

We follow a simple policy regarding the refund and cancellation of the service. The refund & cancellation policy are explained below:

Refund Policy

  • We provide 100% refund in case you are not satisfied with the service for a valid reason.
  • We request you to contact us within 30 days of availing the service in order to process the refund.
  • No request for refund will be accepted post 30 days of availing the service.

Cancellation Policy

  • A cancellation will only be allowed if there is a valid reason. No refund in case of cancellation.
  • Cancellation must be made by emailing us at consult@enago.com
  • Re-scheduling a session is not encouraged but only permitted in case for a valid reason.

E-mail Address

By providing your e-mail address to us, you give us permission to send you regular updates about our services and company. If you ask us specifically not to send e-mails to you, we will stop sending you e-mails.

If your e-mail address is not functional and we encounter issues such as e-mail bouncing, we are not liable for timely reminder of the session not reaching you.

Your Intellectual Property Rights

Enago and its employees make no claims on any work submitted to us for the consultation sessions. Any document ("Documents") submitted will remain your intellectual property. Consultants have signed a confidentiality agreement to waive their claim to any intellectual property submitted through our service. You represent that you have obtained all necessary third party rights, including (without limitation) copyrights, for any Documents or portions thereof that belong to third parties. It is your responsibility to determine if it is necessary for you to obtain, and for obtaining, any licenses required to use third party content that is part of the Documents. You agree not to use the services for or provide documents with any infringing, illegal, sexually explicit, threatening, abusive, harassing, defamatory, or racially, ethnically, or otherwise objectionable material, including (without limitation) any materials that could give rise to any liability to Enago or that might adversely affect Enago’s public image, reputation, or goodwill.

Notification Of Changes

Enago reserves the right to modify or amend these Terms of Service at any time with or without notifying you of such changes. The changes will only affect your use of the services after the effective date of the change unless we clearly express otherwise. Your use of the services after Enago provides you with notice of such changes shall be deemed your approval of such changes.

Destruction Of Documents

Enago reserves the right to save documents on its systems according to its policy and Indian government regulations for conducting business. If you want us to delete your files specifically from our systems, you need to send us an e-mail stating your need.


This website is owned and operated by Enago and is protected by international copyright and trademark laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute in any way, any material from this site, including code and software. You may not download material from this site for your personal, non-commercial use.


Enago may, in its sole and absolute discretion, immediately terminate service, should the client's conduct fail to conform to the terms and conditions of our service.

By using our service, the client agrees to be bound by all of the terms and conditions of Enago’s service. Should the client object to any such terms and conditions or any subsequent modifications thereto or become dissatisfied with the site in any way, the client's sole recourse is to discontinue his/her use of the site.

Advance Payment

We request an advance payment of the entire fee of the service for all session bookings.

If for any reasons you are unable to make the payment in advance please contact us in writing mentioning such reasons specifically. We consider genuine reasons and can try making alternative arrangements.