Frequently asked questions
“The Enago Promise” is a guarantee that any manuscript edited by us will never be rejected because of poor language. On the rare occasion a rejection does occur we will edit the paper for resubmission at no additional cost to you.
Please share your requirement with us at email@example.com and we will get back to you with an appropriate quotation within an hour.
Yes, you can ask for a free certificate of editing when you opt for our Substantive Editing or Copy Editing service. Please select the option while filling out the order form.
All our editors are PhD/Master’s qualified native English-speaking professionals with an average experience of 19.4 years. Learn more about Enago’s editors.
If you are new to Enago, you can request for editor profiles before confirming your order. If you are an existing customer, you can ask to choose from the editors who have worked on your previous assignment(s).
We work 24 × 7 and will try to arrange a convenient delivery schedule that works best for you.
If you have a manuscript that you are working on, please share a sample of that document with us. Our editorial experts will review it and recommend the ideal service(s) for you. In case you are unable to provide us with a sample, simply write to us at firstname.lastname@example.org and we will guide you further.
We accept manuscripts in a variety of file formats—MS Word, PPT, PDF, Excel, and LaTex.
Under our "Two-Editor" system, manuscripts are reviewed by two highly skilled editors to ensure language consistency and technical accuracy. After a thorough edit by a PhD qualified subject- area specialist, a second editor polishes and refines your paper to remove any existing ambiguities.
Enago provides end-to-end author support services to help you achieve publication success. To know more about our Publication Support solutions, please visit https://www.enago.com/publication-support-services/.
Simply read the document at this link to understand everything regarding track changes in MS Word: https://www.enago.com/documents/resources/UsingTrackChanges.pdf. For any specific questions, feel free to write to us at email@example.com .You can also direct any editorial queries at your editor via our Editor Q&A service.
Enago’s Plagiarism Check service uses advanced software to scan your manuscript and identify areas that may be flagged as plagiarism. To avail this service, select the option while filling out the order form.
Our Publication Support services are designed to provide end-to-end support to researchers at every stage of the publishing process. Services like Journal Selection, Pre-Submission Peer Review, Journal Submission, and Revised/Rejected Paper Editing among others, offered by Enago’s research experts, help you excel in your publishing journey.
Certainly, our Revised/Rejected Paper Editing service is tailor-made for your situation. We conduct a comprehensive language and content review of your manuscript to address all reviewer comments and ensure it is ready for resubmission.
Our editors can suggest a suitable title for your manuscript based on the content.
In the event you are asked to resubmit your paper with revisions, or if it happens to be rejected altogether, our Revised/Rejected Paper Editing service is the perfect option to help you edit your paper, address any reviewer comments, and make it resubmission-ready. Click here for further details.
Simply click on the confirmation link in the quotation email we have sent you and your order will be confirmed.
A change in service and other related details is possible, but only before confirmation of the order. Once the order is confirmed, it cannot be altered.
Enago is committed to delivering your files by the stipulated deadline, every single time.
Enago has a dedicated Quality Monitoring team comprising of seasoned editing experts. They perform a thorough quality check on your manuscript before it is delivered to you.
Enago’s expertise covers all subject areas under Medicine, Life Sciences, Social Sciences, Economics and Business, Physical Sciences and Engineering, and Arts and Humanities.
Enago offers a special 5% discount on first-time editing orders for new clients. Order now!
Simply share this instruction with us while ordering the service. We will only edit the portions you have requested.
While two separate discounts cannot be applied on the same assignment, we will ensure that the higher discount is applied to your request.
We provide editing in both, American and British English styles. You can request for either.
We do not format PDF files as it may distort the content of the original file.
We understand that as a first-time client you may have concerns about the quality of editing; therefore, we are happy to provide you with a sample free of cost so that you can review it and make up your mind. Do try us!
We promise to provide you our best editing rates on any order that exceeds 25,000 words, and assign one of our senior-most editors to the project.
We are happy to share the editor’s profile who will be working on your manuscript. We will provide you the editor’s academic credentials and overall editing experience. Simply email your request to firstname.lastname@example.org.
We can reformat your manuscript as per the new target journal’s guidelines at an additional cost.